Terms of Service

1. Acceptance of these terms

These Terms of Service (the “Terms”) form a legally binding agreement between you (“you” or “your”) and Pervagans (“Pervagans”, “we”, “us” or “our”) governing your access to and use of the Pervagans website, applications, and related services (together, the “Service”).

By creating an account, subscribing to a plan, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree to these Terms, you must not use the Service. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Description of the Service

Pervagans is a bilingual (English and Arabic) all-in-one AI workspace, provided as a software-as-a-service subscription on the web. Depending on your plan, the Service may include:

• Chat across the leading text models we offer, switchable mid-conversation from a single shared credit pool, with web search, deep research, and cited (numbered) answers;
• Spaces — project workspaces with custom instructions, uploaded files (used to ground answers), persistent memory, and a pinned default model;
• Image generation, HD text-to-video generation, and AI-built presentations (Slides) exportable to PPTX, PDF, and Markdown;
• Cinema Studio (turning an idea into a screenplay, scenes, and stitched video clips) and Commerce Studio (product imagery and short videos for e-commerce).

The Service is offered with full right-to-left support and is designed to work in both English and Arabic. We are continually improving the Service and may add, change, or remove features and models from time to time.

3. Accounts and eligibility

To use most features of the Service you must create an account. You agree to provide accurate and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at support@pervagans.com if you suspect any unauthorized use of your account.

You must be at least 18 years old, or the age of majority in your jurisdiction, and legally able to enter into a binding contract, to use the Service. You may not use the Service if you are barred from doing so under applicable laws, including export-control or sanctions regulations.

4. Subscriptions and billing

Pervagans is offered on the following plans: a Free plan ($0 per month, 200 credits, no card required); a Go plan at $20 per month (1,000 credits); a Plus plan at $40 per month (2,000 credits); a Pro plan at $70 per month (3,500 credits); and a Max plan at $100 per month (5,000 credits). All plans draw from a single shared monthly credit pool across the Service, where one credit equals US$0.01. Credits and plan features are subject to the limits and fair-use policies described at the point of purchase and in your account.

Paid subscriptions are billed by card (Visa, Mastercard, or American Express) through our third-party payment processor. The processor handles checkout and payment processing on our behalf, and your purchase may be subject to the processor’s own terms presented to you during checkout.

Unless otherwise stated, paid plans are billed in advance and automatically renew at the then-current price for successive billing periods until cancelled. You may choose monthly or annual billing where offered. You may cancel your subscription at any time through our payment processor’s customer portal or by contacting us at support@pervagans.com; cancellation takes effect at the end of the current billing period, and you retain access to paid features until then. We may change our prices or plan features prospectively; any price change will apply to billing periods that begin after notice of the change.

Refunds, where available, are governed by our Refund Policy. Please review that policy for full details on eligibility and how to request a refund.

5. Acceptable use

You agree to use the Service lawfully and responsibly. You must not, and must not permit anyone else to:

• Use the Service for any illegal, harmful, fraudulent, or abusive purpose, or in violation of any applicable law or regulation;
• Generate, upload, or distribute content that infringes the intellectual property, privacy, or other rights of any third party;
• Produce or disseminate content that is defamatory, harassing, hateful, or that exploits or endangers minors, or that otherwise violates our acceptable use policy;
• Attempt to reverse engineer, decompile, scrape, overload, disrupt, or circumvent any technical or usage limits, security controls, or rate limits of the Service;
• Use the Service to build or train a competing product, or to resell, sublicense, or redistribute the Service or access to it without our prior written consent;
• Misuse AI outputs to deceive others, impersonate any person or entity, or generate spam, malware, or other malicious content.

We may suspend or limit access to the Service if we reasonably believe your use violates these Terms or creates risk or legal exposure for Pervagans or others.

6. Your content and ownership

“User Content” means the prompts, files, instructions, and other materials you submit to the Service, together with the outputs generated for you. As between you and Pervagans, you retain ownership of your User Content and any rights you hold in it. We do not claim ownership of your content.

You grant Pervagans a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your User Content solely as necessary to operate, provide, secure, and improve the Service for you, and to comply with the law. You are responsible for your User Content and represent that you have the rights necessary to submit it and to grant this license. Our handling of personal data is described in our Privacy Policy.

7. AI output disclaimer

8. Intellectual property

The Service, including its software, design, user interface, text, graphics, logos, and the “Pervagans” name and marks, is owned by Pervagans or its licensors and is protected by intellectual property and other laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal or personal purposes.

Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Service, nor remove or obscure any proprietary notices. All rights not expressly granted to you are reserved by Pervagans.

9. Third-party services

To deliver the Service, Pervagans relies on third-party providers, including the AI model providers whose text, image, and video models power the Service, our cloud and storage infrastructure, and our payment processor. When you submit a prompt or file, it may be processed by the relevant model provider solely to generate your output.

Your use of any third-party service made available through the Service is also governed by that provider’s own terms and privacy practices, and you are responsible for complying with them. Pervagans does not control, and is not responsible for, the availability, accuracy, or practices of any third-party provider, and we may add, change, or discontinue any provider or model at any time.

10. Termination

You may stop using the Service at any time. To close your account and request deletion of your data, contact us at support@pervagans.com and we will process the request in accordance with our Privacy Policy. We may suspend or terminate your access to the Service, in whole or in part, if you breach these Terms, if required by law, or if necessary to protect the Service, other users, or third parties.

Upon termination, your right to use the Service ends and we may delete your User Content in accordance with our data-retention practices. Some sections of these Terms by their nature should survive termination. These include ownership, disclaimers, limitation of liability, indemnification, and governing law, and they will continue to apply.

11. Disclaimers and limitation of liability

12. Indemnification

You agree to defend, indemnify, and hold harmless Pervagans and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your User Content, your use or misuse of the Service, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

13. Governing law

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws applicable to Pervagans’s place of business, without regard to its conflict-of-laws rules. Where mandatory consumer-protection laws of your country of residence grant you additional rights, those rights are not affected by this section. Nothing in these Terms affects rights or obligations that apply between you and our payment processor under that processor’s own terms.

14. Changes to these terms

We may update these Terms from time to time to reflect changes to the Service, the law, or our business. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

15. Contact

If you have any questions about these Terms or the Service, please contact us at support@pervagans.com. You can also review our Privacy Policy and Refund Policy.

This document is provided for general informational purposes and is not legal advice. Please review it with qualified legal counsel before relying on it for your business.